*Which branch did you buy your car from?

*How satisfied were you with the courtesy and helpfulness of our sales staff?

*How satisfied were you with the way we enquired about and understood your requirements?

*How satisfied were you that the sales person was knowledgeable about the product?

*Were you comfortable dealing with the sales person?

*Were you offered a test drive?

*If you took a test drive how satified were you with the suitabililty of the demonstration car?

*If you took a test drive how satified were you with the overall condition of the demonstration car?

*During the handover of your car, how satisfied were you with the car being ready at the promised time?

*During the handover of your car, how satisfied were you with the condition of the car?

*During the handover of your car, how satisfied were you with the explanation of the documentation and controls?

*Were you introduced to the After Sales Staff, if they were not already known to you?

*Since taking delivery have you experienced any faults or problems

*Overall how satisfied were with experience of buying your new car from Mantles?

*Would you use Mantles again?

*Would you recommend us to your friends and family?

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